Frequently Asked Questions

Glansa button covers clip over your existing buttons to give your blouse, cardigan or blazer a more polished finish. No sewing, glue or permanent changes are needed. Simply clip them onto the buttons when the piece needs a more considered detail.

Yes. Glansa button covers are made to be removed and worn again. Take them off whenever you want to restyle the piece, switch them to another garment or return the item to its original look.

No. The covers are designed to sit over your existing buttons without sewing, glue or permanent attachment. To protect your clothing, always attach and remove them gently and avoid forcing them onto buttons that feel too large or unsuitable.

Place the cover over the existing button and secure it gently so it sits neatly in place. The cover should sit flat and feel stable. If it feels forced, too tight or uneven, remove it and try it on another suitable button.

No. Glansa button covers are completely clip-on. They are designed to refine your outfit without sewing, tailoring, glue or permanent changes to the garment.

Yes. That is part of the idea. You can wear them on one blouse today, move them to a cardigan tomorrow, or use them on a blazer when you want the same quiet finishing detail somewhere else.

Start with a blouse, cardigan or blazer that already fits well but feels slightly unfinished. Add the button covers to the visible button line to create a polished centre detail. Keep the rest of the look simple so the finish feels intentional, not overdone.

Start with the button cover as the finishing point on your garment. Then add matching earrings, a fine necklace, bracelet or ring when you want the whole look to feel more balanced and connected. The goal is not to add more noise, but to carry the same quiet finish through the outfit.

Button covers finish the garment. Jewellery completes the edit around it. Our jewellery is selected to support the same quiet, polished look without making the outfit feel overstyled.

If you are new to Glansa, start with button covers. They create the clearest transformation because they refine the button line of a piece you already own. After that, matching jewellery can help complete the look.

Glansa pieces are designed to feel refined and noticeable without being loud. They are meant to add polish, not take over the outfit. Think quiet detail, not heavy statement.

Yes. Glansa jewellery can be worn on its own. It is designed to feel refined enough for everyday styling, while also pairing naturally with our button covers when you want a more complete Glansa edit.

Yes. Glansa pieces are made to feel considered, personal and easy to wear, which makes them suitable for gifting. They work especially well for women who appreciate refined details, thoughtful styling and pieces that can be worn with outfits they already own.

No. That is one of the reasons Glansa pieces work well as gifts. Button covers and jewellery do not require clothing sizing, which makes them a more flexible option than buying a blouse, dress or fitted accessory.

For a first Glansa gift, button covers are the strongest choice because they feel unique, useful and personal without needing her exact size. If she already loves jewellery or polished styling details, a matching jewellery piece or gift set can also be a thoughtful option.

Yes. Glansa gift sets are created as considered edits for women who appreciate refined details. They are designed to feel personal without the usual sizing or style guesswork that comes with clothing.

Yes. You can enter the recipient’s delivery address at checkout. Please make sure the address is correct before placing your order, especially if the gift is being sent directly to someone else.

Gift returns are possible if the item meets our return conditions. The piece must be unused, unworn, in its original condition and returned within the return period stated in our Return Policy.

Available payment methods are shown at checkout. Depending on your location, this may include common card payments, digital wallets and other local payment options supported by our payment provider.

We usually begin processing orders shortly after they are placed. If you need to change or cancel your order, please contact us as soon as possible. Once your order has been processed or shipped, we may no longer be able to modify or cancel it.

If your order has not shipped yet, we can try to update the delivery address. Please contact us as soon as possible with your order number and the correct address. Once the parcel has been handed to the carrier, address changes may no longer be possible.

Yes, we can help if the order has not already been fully processed. Please contact us with your name, order details and the correct email address so we can update your information where possible.

First, check your inbox, spam folder and promotional folders. If you still cannot find your confirmation email, contact us with the name and email address used at checkout. We will help you locate your order.

Your order number is usually included in your order confirmation email. If you cannot find it, contact us with the name, email address and delivery address used at checkout, and we will help locate your order.

We ship to selected countries. Shipping costs are calculated at checkout based on your delivery location and selected shipping method. If free shipping is available, the required order amount will be shown at checkout.

Delivery times depend on your location and selected shipping method. Once your order has been shipped, you will receive tracking details by email so you can follow your package.

Once your order has been shipped, you will receive a tracking link by email. You can also use the Track My Order page with your order number or tracking number to follow the status of your delivery.

You can check the latest available update through your tracking link or on our Track My Order page. If your tracking has not updated yet, please allow some time for the carrier to scan your parcel.

Please check your inbox, spam folder and promotional folders first. Tracking emails can sometimes land there. If you still cannot find it, contact us with the email address used at checkout and, if possible, your order number.

Tracking links can take time to activate after your order has been handed to the carrier. If the link still does not work after 48 hours, contact us with your order number and we will check it for you.

Yes, this can happen while your parcel is moving between carrier locations. Tracking updates are added when the carrier scans the package. If there has been no update for several business days, contact us and we will look into it.

This usually means your order has been prepared and a shipping label has been created. The tracking will update once the carrier receives and scans the parcel. This can take a little time, especially during busy periods.

Not usually. Carrier routes can include sorting centres or transit locations that are not close to your final address. If the status looks incorrect for several days or your parcel appears to be moving in the wrong direction, contact us and we will check it for you.

Please check your tracking page first. Delays can happen because of carrier volume, customs, weather or local delivery issues. If your parcel has not updated for several business days, contact us with your order number and we will help you investigate.

First, check around your delivery address, mailbox, parcel locker, reception area and with neighbours or household members. If you still cannot find the parcel, contact us with your order number so we can help you with the next steps.

If your parcel is being returned to sender, contact us as soon as possible with your order number. Once the parcel has been returned or the carrier provides an update, we will help you with the next available step.

Delivery times depend on your location, the shipping method and the carrier. Your tracking page will show the latest available delivery status. For the most accurate update, please use the tracking link sent by email.

You can request a return or exchange within the return period stated in our Return Policy, provided the item is unused, unworn and in its original condition. Please contact us with your order number so we can guide you through the next steps.

Please contact us within 48 hours of delivery with your order number and clear photos of the item, packaging and shipping label. We will review the issue and help arrange a suitable solution.

Refunds are processed after your return has been received and inspected. Once approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider.

Return shipping costs depend on the reason for the return and the conditions stated in our Return Policy. If the item arrived damaged, defective or incorrect, please contact us before sending anything back so we can review the issue first.

A gift can be returned if it meets our return conditions. The item must be unused, unworn, in its original condition and returned within the allowed return period. Please contact us with the order details so we can help.